Lindsey Cussen, DPT, Lead Therapist for Medically Complex
Lindsey Cussen loves her job!
The lead therapist for the Medically Complex department at Transitional Care of Arlington Heights (TCAH) rather matter-of-factly says, “Coming to TCAH was the best decision I made. Everybody here cares about each and every guest, and everybody is happy.”
Lindsey, who earned her undergraduate and Doctor of Physical Therapy degrees from University of Illinois at Chicago, thinks that happiness makes a big impact not only on her job satisfaction but also on her patients’ recovery. “When you operate in a great work environment, you feel supported, which makes you all the more happy to support other people!”
Considering Lindsey specializes in helping people recover from not-so-happy incidents of stroke, brain injury, neurological and other complex medical conditions, her attitude, as well as the attitude of her co-workers and patients, is all the more remarkable.
“People often come back to visit us after they leave. The fact that people want to come back and show us how well they are doing is a real testament to the whole team.” ~Lindsey
The TCAH Medically Complex team serves patients who represent a whole spectrum of ages and may have significant medical as well as physical needs. In addition to working with patients who have neurological conditions, the team serves guests who have new amputations, people with non-healing wounds and people with other comorbidities, such as cancer, diabetes, neuropathy and Parkinson’s disease, all of which could impact recovery.
Lindsey and her fellow therapists provide physical, occupational and speech therapy up to seven days a week, which Lindsey believes partially contributes to their positive outcomes. “Fewer weekend setbacks really help prepare the person for going back home.”
But, Lindsey insists, it’s not just about the therapy. “Rehab is a whole team approach. Everyone—from nursing to environmental services to our CuisineCare team—is really trying to give every guest the best stay they can have.”
It seems this team approach is working. Lindsey reports, “People often come back to visit us after they leave. The fact that people want to come back and show us how well they are doing is a real testament to the whole team.”