Best in Class
Transitional Care of Arlington Heights is raising the bar for post-acute care. Recent customer satisfaction results, as measured by Pinnacle Quality Insight satisfaction survey, report:
- 95% recommend to others
- 98% family member satisfaction (vs. 82% national average)
- 95% patient satisfaction (vs. 84% national average)
- Overall satisfaction exceeds national “Best in Class” standards.
“Our outstanding customer satisfaction results are a wonderful indication that our guest and their families enjoy and appreciate both the journey and the destination on the new road to recovery at Transitional Care of Arlington Heights,” says Denise Norman, president of Transitional Care Management.